Hotel Indigo Newcastle By Ihg, Newcastle upon Tyne - Reviews, Room Options & Prices 2025

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About the Hotel

2/8 Fenkle Street, Newcastle upon Tyne, United Kingdom, NE1 5XU

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

2 persons

22 m²

Bed options:

1 King-size bed

Air conditioning

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Standard Refurbished King Room Balcony City View

Max:

2 persons

22 m²

Bed options:

1 King-size bed

City view

Coffee machine

Balcony

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Refurbished Premium King Room Disability Access

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Air conditioning

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Getting around

A guide to all available transportation options

City Centre

Newcastle upon Tyne600 m

Airports

Newcastle (NCL) 12.5 km

Durham Tees Valley (MME) 66.5 km

Train

Newcastle Central300 m

Bus

Bus stop300 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

GBP 15 per day

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

2/8 Fenkle Street, Newcastle upon Tyne, United Kingdom, NE1 5XU

Map view

street view

2/8 Fenkle Street, Newcastle upon Tyne, United Kingdom, NE1 5XU

City landmarks

Bridge

Gateshead Millenium Bridge

2.2 km

Museum

Discovery Museum

700 m

Market

The Quayside

1.1 km

Gallery

Baltic Centre for Contemporary Art

1.6 km

Museum

Life Science Centre

630 m

Museum

The Great North Museum

1.3 km

Bridge

The Tyne Bridge

1.0 km

Bridge

High Level Bridge

750 m

Gallery

The Biscuit Factory

1.8 km

Grainger Street Newcastle city centre

Grainger Town

720 m

Stadium

St James' Park

860 m

Mall

Eldon Square

780 m

Bridge

Swing Bridge

910 m

Museum

Holy Jesus Hospital

850 m

Cinema

Tyneside Cinema

790 m

Square

The Blue Carpet

1.0 km

Grey Street

700 m

Bessie Surtees House 41-44 Sandhill Quayside

Historic England

800 m

Gallery

Laing Art Gallery

1.0 km

Museum

Victoria Tunnel

2.0 km

Nearby

Night club

Newcastle Castle

590 m

Market

Grainger Market

420 m

Church

Saint Nicholas Cathedral

570 m

Monument

Grey's Monument

570 m

St Nicholas Square

Newcastle Cathedral

570 m

Church

Cathedral Church of St Mary

390 m

Church

St John the Baptist Church

190 m

Hadrian's Wall

240 m

48 Westgate Rd

George Stephenson Monument

260 m

St. Andrews Street

The Chinese Arch

320 m

Restaurants

Kaspa's Desserts

170 m

100-102 Clayton Street

Blackfriars Restaurant

300 m

Friars Street

Inoodle

180 m

39-41 Low Friar Street

Nudo Noodle House

220 m

54-56 Low Friar Street

Thai House Cafe Newcastle

160 m

93 Clayton Street

Manjaros

250 m

9-10 Cross Street

Pinocchio Restaurant

130 m

61 Westgate Road

Junk it up

260 m

37 Pink Lane

Mannaza Korean Restaurant

280 m

5 Taylors Court 1 Monk Street

Latif Indian Restaurant

270 m

Clayton Street

Reviews and Ratings

Feedback from previous guests about their experience.

66%

enjoyed the hotel and would happily stay again

6.6/10

Nice

Rooms

6.6

Location

8.4

Service

7.2

Dining

6.4

Owen

United Kingdom, January 2025

5.2/10

I had a decent stay at Hotel Indigo Newcastle, appreciating the friendly and attentive staff. However, my experience was marred by noise issues and some service hiccups, particularly with the breakfast and parking fines I received later. Overall, it had its charm, but there are areas for improvement.

Rooms

5.0

My room was quite nice and offered a decent size bathroom. Unfortunately, the TV didn't work properly, flickering on and off. I also experienced issues with towel replenishment during my stay.

Service

5.0

The staff were friendly and polite, making me feel welcome. However, there were communication issues regarding the parking fines, which left me feeling frustrated.

Location

6.0

I liked the hotel's central location. It was perfect for accessing the railway station, shops, and restaurants within walking distance.

Dining

5.0

The breakfast had options I enjoyed, with a selection from continental to full English. But my dining experience was somewhat spoiled by a rude waitress on one morning.

Facilities

6.0

The facilities were modern and visually appealing, particularly the bar area. But the noise levels from within and outside the hotel were quite bothersome during my stay.

Alexander

United Kingdom, October 2024

7.0/10

I had a good experience at Hotel Indigo Newcastle, particularly appreciating the friendly staff and the comfortable ambiance. However, the breakfast service was a bit disorganized and led to some frustration with timing. The central location was convenient for exploring the area, though I faced some issues with parking during my stay.

Rooms

8.0

The room I stayed in was spacious and well-appointed, although I did notice little things that could use some attention, like the cleanliness of some areas.

Service

9.0

The reception staff were attentive and made me feel welcome, which definitely enhanced my stay. I particularly appreciated their effective problem resolution when I had an issue.

Location

10.0

The hotel's location is fantastic, right in the city center, making it easy for me to access local attractions and good dining options nearby.

Dining

7.0

Breakfast, while tasty, was a bit chaotic as it relied on a menu service that didn’t accommodate my preferences well. I felt like I didn’t have the chance to pace myself as I would have liked.

Facilities

8.0

Facilities were modern and generally well-maintained. My room had all the essential amenities I needed, adding to overall convenience.

Jason

United Kingdom, October 2024

7.0/10

My stay at Hotel Indigo Newcastle was quite enjoyable, with a great location just a short walk from the central railway station. The room was well-designed and very clean, which made for a comfortable experience. However, I did encounter some noise from other guests during the night, which affected my sleep quality a bit.

Rooms

8.0

The room I stayed in was spacious and had a lovely decked balcony, perfect for warm weather. I appreciated the local beer in the fridge and the overall cleanliness. However, I found the shower pressure could have been better.

Service

9.0

I was impressed by the friendly and attentive staff. They made check-in a breeze and were helpful in providing local recommendations. The overall service was consistently warm and welcoming.

Location

10.0

The hotel's location is ideal for exploring the city, being just minutes from key attractions and public transport. It's conveniently quiet despite being so centrally located.

Dining

8.0

Dining at the Marco Pierre White restaurant was a highlight. The food was absolutely delicious, though the menu options seemed limited. Breakfast was particularly good with a generous selection.

Facilities

7.0

The facilities were modern and well maintained, with easy parking on-site. I did notice some noise issues, especially during cleaning hours, which could be better managed.

Hugh

United Kingdom, October 2024

6.8/10

My stay at Hotel Indigo Newcastle was a mixed bag. The location was superb, right in the heart of the city and just a short walk from the train station. The staff were often friendly and accommodating, which countered some of the issues I encountered with room readiness and cleanliness. However, I found the breakfast options a bit lacking in variety compared to what I expected. Overall, it was satisfactory but not without its drawbacks.

Rooms

6.0

The room was modern and had a beautiful balcony view over Newcastle, which was a highlight of my stay. However, I faced issues like a broken key and had to relocate, though the new room was much better.

Service

6.0

While some staff were warm and welcoming, others seemed indifferent. I had to address a few issues directly, which was frustrating, but another staff member was helpful and resolved my concerns promptly.

Location

8.0

The location is excellent, being right in the city center yet in a quieter spot. It was convenient for exploring local attractions and dining options.

Dining

6.0

I found the dining experience to be decent, with breakfast being cooked to order, though I felt the options could be broader. The restaurant's ambiance was pleasant, but some menu items seemed overpriced.

Facilities

5.0

Facilities were generally well-maintained, and the hotel had good amenities. However, I was disappointed to find the restaurant and bar inaccessible on one evening due to private events, which impacted my overall experience.

Robert

United Kingdom, October 2024

7.4/10

My stay at Hotel Indigo Newcastle had its ups and downs. The staff were friendly and attentive, making me feel welcomed during my visit. The room I stayed in was modern and comfortable, though I did find some cleanliness issues that needed addressing. Breakfast offered a good variety, yet the service was chaotic and slow, which marred the experience.

Rooms

6.0

The room was modern and fairly spacious, though I encountered some cleanliness issues. I appreciated the amenities like the iron, hairdryer, and coffee facilities.

Service

7.0

The staff were generally friendly and attentive, helping to resolve my issues. However, I did experience a slow check-in process and some confusion regarding my room type.

Location

8.0

The hotel's location was convenient, close to attractions and public transport. It was easy for me to navigate the city during my stay.

Dining

6.0

Breakfast had a wide range of options, but the slow service and some items not being up to standard made it a bit disappointing overall.

Facilities

5.0

The hotel had good facilities with on-site parking, but the cleanliness in some areas, particularly in my room, left much to be desired.